Service Dislaimer

Effective Date: [April 20th, 2026]

TrueWorks Property Solutions provides estimates and property services based on the information available at the time of inspection or customer inquiry. The following terms apply to website content, estimates, invoices, and service discussions unless otherwise stated in a separate written agreement.

1. Estimates and Scope

All estimates are based on the proposed scope of work at the time issued. Final price, schedule, and scope may change due to:

- Hidden damage

- Structural concerns

- Code or permit requirements

- Weather delays

- Material availability

- Site access limitations

- Additional labor or materials

- Customer-requested changes

Additional work may require a revised estimate or change order.

2. No Guarantee of Exact Results

Service results vary based on age, condition, prior maintenance, materials, environmental exposure, and other pre-existing conditions. Some staining, discoloration, fading, wear, cracking, movement, deterioration, or cosmetic differences may remain after service.

3. Pressure Washing and Exterior Cleaning

Pressure washing and soft washing results depend on the surface condition and material. Pre-existing oxidation, etching, staining, loose paint, failing sealant, deteriorated wood, aged caulk, and other existing conditions may affect the final appearance. Certain stains may be permanent or only partially removable.

4. Painting, Trim, Carpentry, and Repairs

Finish appearance may vary due to existing surface condition, age of materials, prior repairs, texture differences, and lighting. Exact color, grain, stain, or finish matching is not guaranteed. Hidden damage, rot, moisture issues, pest damage, or framing issues may require added repair work.

5. Landscaping Services

Plant, sod, shrub, mulch, and landscape outcomes depend on weather, watering, soil conditions, drainage, pests, seasonal conditions, and customer maintenance after installation. We do not guarantee plant survival or landscape performance unless expressly stated in writing.

6. Kitchen, Bath, Doors, Fixtures, and Similar Improvements

Existing plumbing, electrical, framing, wall condition, level, fit, and code compliance may affect installation. Additional work may be necessary if hidden issues or code-related concerns are discovered.

7. Emergency Requests

Emergency or urgent repair requests are subject to availability, site safety, and material access. Submission of a request does not guarantee immediate response, same-day service, or 24/7 dispatch.

8. Permits and Licensed Trades

Where required by law, permit-related work or work requiring licensed trades will only be performed in compliance with applicable legal requirements and may involve qualified third-party professionals.

9. Customer Responsibilities

Customers are responsible for providing accurate project information, reasonable access to the property, and disclosure of known site issues that may affect the work.

10. Website Content

Service descriptions, sample pricing, and examples shown on the website are informational only and do not create a binding offer or guarantee of service availability, pricing, or project outcome.

For questions about scope, exclusions, or project-specific terms, contact TrueWorks Property Solutions before approving work.