Privacy Policy

Effective Date: [April 20th, 2026]

TrueWorks Property Solutions ("TrueWorks," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit [www.mytrueworks.com](https://www.mytrueworks.com) or submit a request for services.

1. Information We Collect

We may collect the following information:

- Name

- Email address

- Phone number

- Property address

- Project details, notes, photos, or other information you choose to provide

- Basic website usage information such as browser type, device type, pages visited, and referral source

2. How We Collect Information

We collect information:

- When you submit a contact form, estimate request, or service inquiry

- When you communicate with us by phone, email, social media, or other channels

- Through website tools, analytics, cookies, or third-party platforms that help us operate the site

3. How We Use Information

We may use your information to:

- Respond to inquiries

- Prepare estimates or proposals

- Schedule services

- Communicate about projects, invoices, or follow-up

- Improve our website, services, and customer experience

- Maintain internal business records

- Comply with legal obligations

4. Third-Party Services

We may use third-party providers to operate parts of our website and communications, including form tools, analytics providers, email platforms, payment tools, and social media platforms. If you submit information through a third-party form or linked platform, your information may also be subject to that third party’s privacy practices.

5. Sharing of Information

We do not sell your personal information. We may share information:

- With service providers or contractors who help us operate our business

- With licensed subcontractors or trade partners when necessary to evaluate or perform requested work

- When required by law, legal process, or to protect rights, safety, or property

6. Cookies and Analytics

Our website may use cookies or similar technologies to improve functionality, measure traffic, and understand how visitors use the site. You can typically adjust cookie preferences through your browser settings.

7. Data Security

We take reasonable steps to protect information we collect, but no method of transmission or storage is guaranteed to be completely secure. We cannot guarantee absolute security.

8. Retention

We retain information for as long as reasonably necessary for business, legal, tax, recordkeeping, and customer service purposes.

9. Your Choices

You may contact us to:

- Request access to the personal information you provided

- Request corrections to your information

- Ask us to delete information where appropriate, subject to legal and operational requirements

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or policies of those third parties.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

TrueWorks Property Solutions

Email: dpresas@mytrueworks.com

Phone: 210-350-2488